Privacy Policy – Roobet Casino UK

What Personal Data We Collect

We collect the following categories of personal data:

• Identity data – full name, date of birth, username
• Contact data – email address, phone number, postal address
• Financial data – payment method details, transaction history, account balance
• Verification data – copies of government-issued ID, proof of address, source of funds documents
• Technical data – IP address, browser type, device information, login timestamps
• Usage data – pages visited, games played, session duration, betting activity
• Communications data – records of your interactions with our support team

We do not collect sensitive personal data such as health or biometric information unless legally required for responsible gambling purposes.

Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

You have the right to withdraw consent at any time where consent is the legal basis for processing.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our platform. Cookies are small text files stored on your device. We use:

• Essential cookies – required for the website to function correctly
• Analytics cookies – help us understand how users interact with the site
• Preference cookies – remember your settings and choices
• Marketing cookies – used to deliver relevant content (only with your consent)

You can manage your cookie preferences at any time through our cookie consent tool or your browser settings. Disabling essential cookies may affect your ability to use the platform.

How We Share Your Data

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

• Identity verification and KYC providers
• Payment processors and banking partners
• Fraud prevention and anti-money laundering services
• Regulatory authorities and law enforcement, where legally required
• IT infrastructure and cloud hosting providers

All third-party providers are contractually required to handle your data in accordance with UK GDPR standards.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years following account closure, in line with UK anti-money laundering regulations. Transaction records may be retained for up to seven years to comply with financial reporting obligations. Where data is no longer required, it is securely deleted or anonymised.

Your Data Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – request correction of inaccurate data
• Right to erasure – request deletion of your data where no legal obligation requires us to retain it
• Right to restrict processing – request that we limit how we use your data
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interest
• Right to withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us through roobetcasino.uk.com. We will respond within one calendar month.

Security & Contact

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your personal data from unauthorised access, loss, or disclosure. Despite these measures, no online system is entirely risk-free, and we encourage you to use a strong, unique password for your account. If you have concerns about how your data is handled, or wish to lodge a complaint, you may contact the UK Information Commissioner's Office (ICO) at www.ico.org.uk. For all privacy-related enquiries, please reach us directly through the contact page on roobetcasino.uk.com.